Should you be dissatisfied with your Baja Baby purchase, in keeping with our ‘Family First’ company motto, we offer a 100% Satisfaction Guarantee on all our products. This means that we will honor a full refund, should the need arise.

Simply send us an email to info@bajababyshop.com or give us a call on 877 891 2252 and we will take care of you! Returning the product to us isn’t necessary, but we would sure appreciate a quick pic and/or a description of the reason for the return. Oh - and if you would pass your products on to another Mommy who may love them - then please do.

Whether it's good or bad, your feedback is vital to our company, so please share it with us.